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CCTV Operators

Unit 1

Unit 1 – Principles of Working in the Private Security Industry (17 hours – 8 hours completed as distance learning)

  • Know the main characteristics and purposes of the Private Security Industry
  • Understand legislation as it applies to a security operative
  • Understand arrest procedures relevant to security operatives
  • Understand the importance of safe working practices
  • Understand fire procedures in the workplace
  • Understand emergencies and the importance of emergency procedures
  • Understand how to communicate effectively as a security operative
  • Understand record keeping relevant to the role of the security operative
  • Understand terror threats and the role of the security operative in the event of a threat
  • Understand how to keep vulnerable people safe
  • Understand good practice for post incident management

Unit 2

Unit 2 –  Principles and Practices of Working as a CCTV Operator in the Private Security Industry (13 hours)

  • Understand the purpose of a surveillance (CCTV) systems and the roles and responsibilities of control room team and other stakeholders
  • Understand the different types of legislation and how they impact on Public Space Surveillance (CCTV) operations
  • Understand the importance of operational procedures in public space surveillance (CCTV) operations
  • Understand how public space surveillance (CCTV) systems equipment operates
  • Understand Surveillance techniques
  • Understand different types of incidents and how to respond to them
  • Understand health and safety in the CCTV environment
  • Demonstrate operational use of CCTV equipment
  • Produce evidential documentation