SIA Door Supervisor Training
Unit 1
Unit 1 – Principles of Working in the Private Security Industry (17 hours – 8 hours completed as distance learning)
- Know the main characteristics and purposes of the Private Security Industry
- Understand legislation as it applies to a security operative
- Understand arrest procedures relevant to security operatives
- Understand the importance of safe working practices
- Understand fire procedures in the workplace
- Understand emergencies and the importance of emergency procedures
- Understand how to communicate effectively as a security operative
- Understand record keeping relevant to the role of the security operative
- Understand terror threats and the role of the security operative in the event of a threat
- Understand how to keep vulnerable people safe
- Understand good practice for post incident management
Unit 2
Unit 2 – Principles of Working as a Door Supervisor in the Private Security Industry (11 hours)
- Understand crimes relevant to door supervision
- Know how to conduct effective search procedures
- Understand drug-misuse legislation, issues and procedures relevant to the role of a door supervisor.
- Understand preservation of evidence relevant to the role of a door supervisor
- Understand licensing law relevant to the role of a door supervisor
- Understand queue management and venue capacity responsibilities relevant to a door supervisor
- Know how to use equipment relevant to a door supervisor
Unit 3
Unit 3 – Application of Conflict Management in the Private Security Industry (11 hours)
- Understand the principles of conflict management appropriate to the role
- Understand how to recognise, assess and reduce risk in conflict situations
- Understand the use of problem-solving techniques when resolving conflict
- Be able to communicate to de-escalate conflict
Unit 4
Unit 4 – Application of Physical Intervention Skills in the Private Security Industry (13 hours)
- Understand physical interventions and the implications of their use
- Understand the risks associated with using physical intervention
- Understand how to reduce the risks associated with physical intervention
- Be able to use physical skills to protect yourself and others
- Be able to use non-pain compliant standing, holding and escorting techniques